Terms and Conditions

In using Zekli platform (Website and/or Mobile Application) you are deemed to have read and agreed to the following terms and conditions

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this platform and accepting the Zekli’s terms and conditions. “The Zekli”, “Zekli” “Ourselves”, “We” and “Us”, refers to Zeta Technologies Pvt. Ltd. “Party” or “Parties, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Zekli’s stated services/products, in accordance with and subject to, prevailing Pakistani Law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same

Governing Law

The provisions of the rights and agreement and obligation hereunder shall be governed by and constructed in accordance with the laws of Islamic Republic of Pakistan

General

The laws of Pakistan govern these terms and conditions. By accessing this platform (Website and/or Mobile Application) [and using our services/buying our products] you consent to these terms and conditions and to the exclusive jurisdiction of the Pakistani courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of Zekli to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. 

The client must ensure compliance to PTA’s (Pakistan Telecommunication Authority) rules and regulations and should avoid any Spam / Unsolicited messages using this platform. Moreover

  • Content based services offered through this platform will be “Opt-in Services” and SMS shall be restricted to closed user group i.e. users who opt in for the content based services 
  • The Client shall not offer any Prize / Inami / Lottery / Lucky Draw / Game of Chance etc. to its subscribers. Zeta’s Short Code will not be used for Donations/fund raising/charity purposes
  • The client undertakes that the said platform shall not be utilized to broadcast any communication including any prohibited content not allowed by the governing Pakistani Laws
  • Zekli holds all authority to cancel and close Client’s account without any prior notice and without any refund of the balance amount, if any, in case of any broadcast that may seem inappropriate to Zekli or beyond the scope of the services / account being provided by Zekli to Client.
  • That in case any misdemeanor/fraudulent activity occurs which is initiated from traffic generated from the client’s account then all financial responsibility will lie on the client end. If there are complaints received by Zekli pertaining to the traffic broadcasted from the client’s account, then Zekli shall have the authority to either suspend the account or permanently close the same in Zekli’s sole discretion
  • The client acknowledges and agrees to the closing/expiration date of the services and balance
  • In order to use the Services, the client will be required to acquire an Internet connection with enough bandwidth to access and work with the platform thereafter. Client shall be responsible for troubleshooting any internet connectivity issues or problems that may arise and for all costs, damages or losses as a result thereof.
  • Zeta reserves the right to revise the rates, tariffs, and cost changes time to time and such changes will be timey intimated to the customers. The revised rates, taxes, tariffs and cost changes will apply to the customers from the date of notification. Zeta may vary the conditions of the agreement in face of any new legislation, statuary instruments, rules, regulations or licenses or similar events provided that the customer shall be notified of any such variation in writing or by web or by application.
  • Prices of all products / packages are inclusive of taxes

User Privacy statement

We are committed to protecting your privacy. Authorized employees within Zekli on a need to know basis only use any information collected from individual client for Application development, Product development and Quality of Service improvement. We constantly review our systems and data to ensure the best possible service to our clients. We will investigate such actions of unauthorized actions against computer systems and data with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible

Anti-bribery and Corruption

The parties shall prevent their respective personnel, employees, subcontractors, or agents from making, receiving, providing or offering any substantial gratuitous items, extravagant entertainment, payments, loans, or other considerations to the employees of the other Party and/or their families and/or any third parties in connection with this Agreement and any violation in this regard shall entitle the other Party to take appropriate measures including any possible legal actions. The Parties shall not indulge anti-competitive behavior, corruption, money laundering and other prohibited business practices.

User Data Confidentiality

Client records are regarded as confidential and therefore will not be divulged to any third party, other than if legally required to do so to the appropriate authorities. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Clients with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties

In order to process campaign submission via Mobile app, customer will authorize to read mobile contact list and phone storage to upload contacts for the sole purpose of customer’s campaign submission. We will not sell, share, or rent your personal and business information including but not limited to National identity, Tax certificates, Profile and Contacts to any third party or use your e-mail address for unsolicited mail. Any emails sent by Zekli will only be in connection with the provision of agreed services and products

Expiry of Services and Balance

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

All services / bundles are subject to an expiry of 30 days, from the date of purchase of service / bundle. The term of expiry for balance / recharge is 6 months, from the date of last recharge. Expiry of both services and balance are subject to the validity of contract.

Exclusions and Limitations

The information on this platform is provided on an “as is” basis. To the fullest extent permitted by law, this Zekli excludes all representations and warranties relating to this platform and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this platform and/or the Zekli and excludes all liability for damages arising out of or in connection with your use of this platform. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Zekli of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall not be refunded, 

Under no circumstances shall Zekli be liable in any respect for whatever the cause ( including but not limited to the breakdown or congestion in any cellular network breakdown) for any delay in services, Zekli does not specify that message transmitted will be transferred in specified time period, Client acknowledges that it may have to take alternate measures to send any urgent message, Zekli does not take any responsibility that cellular network may completely breakdown or interrupted, client also acknowledges that Zekli is not responsible for any interruption or delay or malfunctioning of cellular network.

In case of any dispute arise between the parties and if not resolved amicably as per the agreement than both parties will appoint a sole arbitrator with mutual consent or by court of law.

Log files

We use transactions to analyze trends, administer the site and gather broad demographic information for aggregate use. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within Zekli on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Cookies

This platform uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [https://www.google.com/privacy.html]. Using the Ads Settings, you can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads

Links to this website

You may not create a link to any page of this platform without our prior written consent. If you do create a link to a page of this platform you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it

Links from Zekli

We do not monitor or review the content of other party’s websites which are linked to, from Zekli’s platform. Opinions expressed or material appearing on such websites is not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. Zekli will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information

Copyright notice

Copyright and other relevant intellectual property rights exist on all text and info graphics (Including Zekli’s logo) relating to the Zekli’s services and the full content of this platform

Force majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavors to comply with the terms and conditions of any Agreement contained herein

Waiver

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties

Notification of changes

Zekli reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site and / or platform. Any changes to our privacy policy will be posted on our website and/or platform 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this platform and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein